WHO WE ARE
Dom’s Coffee House was originally conceived by Louis Sherman and Lisa-Jayne Wyatt, with the aim of creating a great coffee house that customers would want to enjoy over and above the existing coffee chain companies.
Dom’s ethos is to ‘compete on everything except price’ – “we analyse the local competitors and calculate their mean price with the aim of excelling in every other aspect to create the best customer experience”.
Louis’ previous background is with engineering, acoustic, electrical and electronic; his approach is very much analytical, every detail of the customer experience from the moment they walk through the door, to the customer service interactions, the coffee processes themselves and right down to the customer flow is thought through, designed, incrementally improved and detailed.
Lisa-Jayne is a HR professional, she has taught HR and regularly consults within the profession to industry and business leaders including Bristol Cathedral and the NHS. Lisa looks after recruitment, contracts and staffing at Dom’s. Our Bristol store has two house managers and around 14 staff working shift patterns to suit their busy lifestyles.
“Our staff’s wellbeing and happiness is key to the business as we know that staff happiness is reflected directly back to the customer”.
A franchise with Dom’s provides an immediate resource enabling you to fast track your business into operation and eliminate the inevitable ‘early learners’ costly mistakes.
This gives you a huge head start over going it alone, by:
Taking advantage of our tested processes in order to minimise your risk profile, to minimise the time required to reach operational profit and to maximise your chances of success.
Providing you with a complete ‘Turn-Key’ solution – we take care of everything to set you up in business, including site pre-analysis and sourcing of the optimum location, as well as the complete site build, right up to the point where we can hand the keys over to you as your new business.
Offering complete practical support and training both off site to pre-prep you in readiness for your own development, and also on your new site, forming a complete blueprint for success and guiding you through the whole business operation.
Providing a complete guide for staff training, HR and contract resources, all our processes and how to run your business on a day to day basis.
Providing you with the advantages of becoming part of a growing and known brand; customers much more readily accept a name brand they know and trust over a less familiar one.
Revenue streams from Dom’s include:
*Regular daily coffee, other drinks (including alcohol) and food sales.
*Scheduled meeting room hire for local businesses and shared interest groups, including associated coffee and food sales.
*Dedicated office space hire on a monthly income basis.
*Arranged evening events, incorporating alcohol sales.
*Dedicated social interactive games, including the highly popular Escape Room hire on a monthly income basis.
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It is important to emphasise that the above figures are projections provided for the purpose of illustration and are not intended to be a statement, representation, warranty or guarantee of individual franchisee earnings. It is essential that (prior to entering into the franchise) you satisfy yourself of the value of the investment you intend to make in terms of both time and money.
WHAT YOU NEED
What do you need to be successful as a Dom’s Coffee House franchisee?
A willingness to work hard, because there is simply no substitute for hard work.
A willingness to persevere, because there will always be times when things don’t go according to plan.
The desire to work for yourself and take proper control of your own destiny.
The desire to work with others who all share your commitment to the highest standards.
WANT TO FIND OUT MORE ABOUT THIS OPPORTUNITY?
Simply fill out the contact form below and this opportunity will contact you directly
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